Frequently Asked Questions
Do I have to pay for shipping?
Not at all! We offer Free Standard Shipping on all orders within the United States. There are absolutely no hidden fees or extra costs at checkout—the price you see is the final price delivered to your door.
How long will it take for my order to arrive?
We work hard to get your equipment to you as fast as possible. Most orders are processed within 2–3 business days, and transit typically takes 3–5 business days. On average, you can expect your package at your doorstep within 7–11 business days.
Can I track my order?
Yes, definitely! As soon as your order ships, we will send you a confirmation email with a tracking number. You can use this to follow your package's journey every step of the way straight to your home.
What is your return policy?
We want you to be completely satisfied with your purchase. If something isn't quite right, we offer a straightforward 30-day return policy. Please contact our support team at contact@gardiko.store within 30 days of delivery, and we will guide you through the process.
Can I cancel or modify my order?
If you need to make changes or cancel an order, please contact us within 12 hours of placing it. Once an order has been processed or handed over to the carrier, it cannot be canceled mid-transit and must be handled as a standard return once received.
How can I contact customer support?
Our dedicated support team is here to assist you with any questions or issues. You can reach us using the following details:
- Company: Gardiko
- Address: SW Karl Braun Dr, Beaverton, OR 97005, United States
- Email: contact@gardiko.store
- Phone: +1 (971) 361-4811
- Live Chat: Available directly on our website during operating hours
- Business Hours: Monday – Friday: 9:00 AM – 5:00 PM (Eastern Time)